Driven Property Management, LLC respects your privacy. This policy explains how we collect, use, protect, and share information from clients, tenants, applicants, owners, vendors, and website visitors. Your use of our site or services shows your agreement to this policy.

Information We Collect
• Personal details such as name, address, email, phone number, and identification.
• Tenant and owner details such as lease records, employment information, income verification, rental history, background checks, and maintenance requests.
• Financial information such as bank account details for rent payments and owner disbursements.
• Technical information such as IP address, browser type, operating system, and usage data collected through cookies or analytics tools.
• Sensitive information tied to screening, payment processing, or identity verification.

How We Use Your Information
• Provide property management, leasing, maintenance, and accounting services.
• Process applications, screen tenants, and complete background checks.
• Communicate with owners, tenants, applicants, and vendors.
• Process payments and transactions.
• Improve our site, services, and communication.
• Follow legal and regulatory requirements.

How We Use and Share Your Information
We use information to support your account and deliver requested services.
We share information only with service providers needed to complete these tasks, including payment processors, maintenance vendors, background screening partners, and contractors.

Data Sharing Restrictions
We do not sell or share personal information or mobile information for marketing or promotional activity at any time.
Sharing stays limited to services we provide.

Data Transfer Restrictions and Safeguards
We do not transfer personal information to outside organizations.
We use strict administrative, technical, and physical safeguards to prevent unauthorized access or disclosure.

Sensitive Information
We use sensitive information only when needed for leasing, screening, or management tasks and only in line with law.

Data Security
We use commercially reasonable safeguards to protect information. No method of storage or transmission is risk free.

Your Rights
Users in states with privacy laws have rights that include access, correction, deletion when allowed, data portability, and the right to opt out of targeted advertising or profiling.
Users can also request an appeal if a prior request is denied.
Send requests to info@drivenpm.com.

Authorized Agent
You can use an authorized agent to submit a request. We verify identity before responding.

Verification
We confirm identity through reasonable steps before granting access or fulfilling a request.

Data Accuracy
Users are responsible for supplying accurate and updated information.

Data Retention
We keep personal information only as long as needed to deliver services and meet legal duties, then remove or de identify it.

Cookies
Our site uses cookies and analytics tools. You can disable cookies in your browser settings.

Children’s Privacy
We do not collect information from users under age 18.

Opt Out Instructions
To stop SMS or similar communication, text STOP or UNSUBSCRIBE.

SMS Delivery
Wireless carriers are not responsible for delayed or failed message delivery.

No Legal or Financial Advice
Information on this site and in related messages provides general guidance and does not replace legal or financial advice.

Updates
We can update this policy. The effective date reflects the latest version.

Acceptance
Your use of our site or services shows your agreement to these Terms of Service.

Services
Driven Property Management, LLC provides property management, leasing, maintenance coordination, accounting, and related services. Service details appear in written agreements.

Eligibility
Users must be at least 18 and legally able to enter contracts in Texas.

User Responsibilities
Users must provide accurate information, follow contracts, and use services for lawful purposes.

Fees
Fees appear in written agreements. Late or returned payments can result in added charges allowed by law.

Intellectual Property
All content on www.drivenpm.com belongs to Driven Property Management, LLC.

Third Party Links
Linked sites belong to third parties. We do not control or endorse their content or practices.

Vendor Responsibility
We are not responsible for actions, delays, or errors caused by third party service providers.

No Warranty
We provide our site and services as available without warranties of performance or availability.

Limitation of Liability
To the fullest extent allowed by law, our total liability is limited to the amount paid for the service involved. We do not accept responsibility for indirect or consequential damages where law permits.

Termination
We can suspend or end access for violations of these Terms.

Governing Law
Texas law governs these Terms. All disputes take place in Travis County, Texas.

SMS Messaging
Users who opt in receive:
• Account updates
• Application updates
• Maintenance alerts
• Payment reminders
• Service notifications

Message Frequency
Message frequency varies up to 5 messages per month.

Message and Data Rates
Message and data rates can apply.

Opt Out
To stop SMS messages, text STOP.

Help
For help, text HELP.

Consent
Providing a phone number shows your agreement to receive account related SMS messages.

Changes to Terms
We can update these Terms. Continued use shows acceptance of the updated version.

Contact Information
Driven Property Management, LLC
Austin, Texas
info@drivenpm.com
512-400-6068

If you have any questions about this Policy or your information please contact us at info@drivenpm.com or 512-400-6068.